Terms of service
Ritual House Coffee – Terms of Service
Overview
Welcome to Ritual House Coffee. By accessing our website, placing an order, or engaging with our services, you agree to the following Terms of Service, along with our Privacy Policy and any additional policies referenced herein.
If you do not agree, please refrain from using our services.
Products & Use
We offer specialty, roast-to-order coffee and related goods. Product descriptions, imagery, and availability may change at any time without notice.
Due to differences in screens and settings, product appearance may vary slightly from what is displayed online.
Food & Safety
Our products are consumable goods. You are responsible for reviewing ingredients and ensuring suitability for your dietary needs.
We are not liable for adverse reactions, improper storage, or misuse after delivery.
As a specialty product, coffee flavor is subjective. We do not guarantee individual taste preferences.
Orders
All orders are subject to acceptance and availability. We reserve the right to cancel or limit any order at our discretion.
Once an order is placed and confirmed, it may not be modified or canceled.
Purchases are intended for personal use only and may not be resold.
Subscriptions
Certain products may be offered on a recurring basis. By enrolling, you agree to automatic billing based on your selected delivery frequency.
Subscriptions renew automatically unless canceled prior to the next billing date. You may manage or cancel your subscription at any time through your account or by contacting us.
Pricing & Payment
Prices are subject to change without notice. You agree to provide accurate and complete payment information and authorize us to charge your selected payment method for all purchases, including applicable taxes and fees.
Shipping & Delivery
We offer complimentary standard shipping within the United States.
All products are roasted to order. Please allow time for processing prior to shipment. Delivery timelines are estimates and not guaranteed.
Once your order is transferred to the carrier, risk of loss passes to you. However, we will assist in good faith with any delivery issues.
We are not responsible for lost or stolen packages once marked as delivered.
Returns & Refunds
Due to the perishable nature of coffee, we do not accept returns on opened products.
Unopened items may be eligible for return in accordance with our Refund Policy:
https://ritualhousecoffee.com/policies/refund-policy
If your order arrives damaged or incorrect, please contact us and we will make it right.
Intellectual Property
All content, branding, and materials on this site are the property of Ritual House Coffee and may not be used without permission.
Third-Party Services
Our site may include links or tools provided by third parties. We are not responsible for their content, policies, or performance.
Limitation of Liability
To the fullest extent permitted by law, Ritual House Coffee is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including supply chain disruptions, natural disasters, or carrier delays.
Governing Law
These Terms are governed by the laws of the State of California, with venue in Los Angeles County.
Changes to Terms
We may update these Terms at any time. Continued use of our services constitutes acceptance of any changes.
Contact
Ritual House Coffee
hello@ritualhousecoffee.com
1501 Lincoln Blvd, #1031
Venice, CA 90291
310-856-1156